PT. Jaring Synergi Mandiri was established in October 2003. With background and experience as professionals in credit card operations, the founders of JSM focus on providing solutions for business process outsourcing in connection with the payment card industry, from consultation on formulating business strategy and setting up the organization to conducting business operations. The types of business operation activities include Consulting, Certification, Data Entry, Telephone Verification, Card Distribution Management, Call Center, Tele Collection, and Authotorization Center.
Experienced, committed and proactive team
Our main strength is our team, which is experienced in the upgrading and automatization of business processes and learns quickly
Systems that we developed ourselves
We ourselves built and developed the systems that we use to serve our Clients
Synergix Contact is an IP-Based Multi Media Contact Center System with integrated database. Using this system, Customers can call or send sms/email/ fax / email to the Contact Center.
Synergix Ticket is a Multi Media Multi Ticket Management System. This desktop application is installed at all units concerned so that by connecting to the internet.
Synergix Tele is an IP Based Multi Media Outbound Contact Center System. By using the system, Agents can effectively manage contacts with potential Customers.
Synergix Relation is a Customized Multi Media CRM System specially developed for Clients unique needs, as integration of database system and telephony and non-telephony application