About Us

PT. Jaring Synergi Mandiri established in 2003. With background and experience as professionals, we are focus on providing one stop solution for ​business process outsourcing.

Who We Are

PT Jaring Synergi Mandiri was established in October 2003. The founders of JSM are focus on providing solutions from consultation on formulating business strategy and setting up the organization to conducting business operations. The types of business operation activities includes; Contact Center, System Development, and Manpower.

As things have developed, it turns out that our expertise in managing Contact Centers is also needed by companies who has concern to taking care of their customer. Consequently, our clients have expanded from Banking to Automotives, Finances, e-Commerce, Pharmacy,  Electronics, Government and Public Sector and FMCG.

OUR
VISION​

  • To become a business process management company in highly responsive, innovative, and both Internationally and Domestically trusted. Providing synergistic customized solution through applied cutting edge technology.Creating excellent service quality that provides added value to grow with clients.

OUR
MISSION

  • Creating excellent service quality that provides added value to grow with clients.
  • Creating a sustainable business, for the welfare of stakeholders and employees and providing benefits to the community.
  • Through    professional and innovative human resources   who    have    organizational values ​​that are constantly developing through   regeneration.

OUR
STRENGHT

  • Our Team, which is experienced in the upgrading and automatization of business processes and learns quickly to understand and handle the unique aspects of each clients business processes, so we can provide an immediate positive contribution to the development of the client’s system and services. 
  • Several clients that have received services from us have confirmed that the our team is a team that is “Committed and Proactive, full of concern and enthusiasm, fast and appropriately addresses and meets the Client’s requests and needs”.

REASON TO
COUNT ON US

  • We only hire experienced and profesionals.
  • Up to date comprehensive system that supports all services.
  • We listen to your feedback.
  • We focus on the quality of our services.
  • Report with analytics; Client’s KPI become our KPI.
  • Efficient cost without pre-investment fee.

Board of Director

Haris Alamsyah

Haris Alamsyah
COMMISIONER

Melinda Kurniawan

Melinda Kurniawan
COMMISIONER

Franky Suhenda

Franky Suhenda
 PRESIDENT DIRECTOR

Yusnita

Yusnita
 DIRECTOR

Herni Setiana

Herni Setiana
HEAD of BUSINESS

Cut Liza Yunita

Cut Liza Yunita
HEAD of OPERATION

Herfan Prasetia Aji

Herfan Prasetia Aji
HEAD of IT

Board of Director

haris alamsyah

Haris Alamsyah

Commisioner

melinda kurniawan

Melinda Kurniawan

Commisioner

franky suhenda

Franky Suhenda

President Director

cut liza yunita

Yusnita

Director

herni setiana

Herni Setiana

Head of Business

yusnita

Cut Liza Yunita

Head of Operation

herfan prasetia aji

Herfan Prasetia Aji

Head of IT