About Us

PT. Jaring Synergi Mandiri established in 2003. With background and experience as professionals, we are focus on providing one stop solution for business process outsourcing.

Who We Are

PT Jaring Synergi Mandiri was established in October 2003. The founders of JSM are focus on providing solutions from consultation on formulating business strategy and setting up the organization to conducting business operations. The types of business operation activities includes; Contact Center, System Development, and Manpower.

As things have developed, it turns out that our expertise in managing Contact Centers is also needed by companies who has concern to taking care of their customer. Consequently, our clients have expanded from Banking to Automotives, Finances, e-Commerce, Pharmacy, Electronics, Government and Public Sector and FMCG.

OUR
VISION

To become a business process management company in highly responsive, innovative, and both Internationally and Domestically trusted. Providing synergistic customized solution through applied cutting edge technology.Creating excellent service quality that provides added value to grow with clients.

OUR
MISSION

Creating excellent service quality that provides added value to grow with clients.
Creating a sustainable business, for the welfare of stakeholders and employees and providing benefits to the community.
Through professional and innovative human resources who have organizational values that are constantly developing through regeneration.

OUR
STRENGHT

Our Team, which is experienced in the upgrading and automatization of business processes and learns quickly to understand and handle the unique aspects of each clients business processes, so we can provide an immediate positive contribution to the development of the client’s system and services.
Several clients that have received services from us have confirmed that the our team is a team that is “Committed and Proactive, full of concern and enthusiasm, fast and appropriately addresses and meets the Client’s requests and needs”.