JSM Product and Service Summary

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Jaring Synergi Mandiri

JSM is a Business Process Outsourcing company that provides customer experience services for your company. Our services include Contact Center, Omnichannel, Human Resource Outsourced and WhatsApp Official Business.

We develop Contact Center services with several platforms such as telephone, email and omnichannel equipped with tracking systems. All these services are available at competitive prices.

Our services and products use our own system to meet the needs of our clients, specially-made for your business needs and your customers. Our services can be a solution for your company and make your company’s business processes more efficient.

WHY JSM?

kenapa jsm

Integrated Solutions

Call Center & Omnichannel

Centralized service center with multiple channels as needed

Database Management

Historical customers are well documented

Ticket Management

Acceleration of the settlement process that can be monitored in real time

Reports & Analytics

Reports from various features and customizable filters

Integrated Solution

Integrate online and offline services

Open API System

Can be integrated through the existing system easily through the API

Access Hierarchy

Set up layers of unlimited hierarchies to manage data access settings

Web-Based

Can be accessed from anywhere and anytime

Job Vacancies

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IT

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Operational

foto HR

Human Resources

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Business

Client Reference

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Kebijakan SMAP PT JSM 2023 V2 140323 - Dewan Pengarah

PT Jaring Synergi Mandiri tidak mentolerir adanya kecurangan. Semua pelanggaran yang terjadi perusahaan dapat berdampak terhadap reputasi dan kelangsungan bisnis perusahaan.

Kami mendorong semua orang untuk membantu memerangi kecurangan dan melaporkannya kepada kami ketika melihat atau mengalami aktivitas terkait kecurangan di JSM.

Jika terjadi adanya tindakan penyuapan di lingkungan PT Jaring Synergi Mandiri anda bisa melaporkan ke nomor 021-29292929 ext 3342 atau kirimkan ke alamat email lapor.jsm@jsmservice.id

Layanan Aspirasi dan Pengaduan