Service

Solution | System Development | Outsourcing | Inbound Service | Outbound Service | Management System

CC SOLUTION

​Contact Center
​Solution

We manage your customer with our fully managed service. We provide the best Customer Experience for you and your customer.

CC SYSTEM DEVELOP

Contact Center
System​ Development

We understand that every client have their own unique needs and therefor the system will be well designed and built as scalable as possible to accommodate their current needs. However the architecture of the system will be designed to facilitate other needs that might arise in the future.

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Human Resources
Outsourcing

We manage your customer with our fully managed service. We provide the best Customer Experience for you and your customer.

inbound

Inbound
Service

We manage your customer with our fully managed service. We provide the best Customer Experience for you and your customer.

4-1

Outbound
Service

We manage your potential database into expected profitable gain by using various channels such as call, WhatsApp and email. Through cost optimization with excellent service on highly experience agents. So your company has more peace of mind on focusing company’s core strategies.

Customer
Relationship Management

To ensure the ease to manage and handling inquiries, order or even complaint. This web based application is used in all unit related so that all of the solution and update of Ticket can be monitored in real time by Contact Center and Client. In this system, include KPI and SLA, so it will be easier to tracked and measured all units performance.

customer services jsm

​Contact Center
​Solution

We manage your customer with our fully managed service. We provide the best Customer Experience for you and your customer.

Management ​System

Contact Center
System​ Development

We understand that every client have their own unique needs and therefor the system will be well designed and built as scalable as possible to accommodate their current needs. However the architecture of the system will be designed to facilitate other needs that might arise in the future.

Human Resources

Human Resources
Outsourcing

We manage your customer with our fully managed service. We provide the best Customer Experience for you and your customer.

inbound servies

Inbound
Service

We manage your customer with our fully managed service. We provide the best Customer Experience for you and your customer.

4-1

Outbound
Service

We  manage your potential database into expected  profitable gain by using channels such as call, WhatsApp and email. We provide file recording and report as output so that it will be easier to manage.

management system

Customer
Management ​System

To ensure the ease to manage and handling inquiries, order or even complaint. This web based application is used in all unit related so that all of the solution and update of Ticket can be monitored in real time by Contact Center and Client. In this system, include KPI and SLA, so it will be easier to tracked and measured all units performance.